3 year warranty
We offer 3 years warranty on all Equimag products!
The warranty runs from date of purchase and cover manufacturer errors.
All Equimag products are manufactured to the highest quality standards and will normally last many years.
To ensure a long life of the products always:
- Remove magnetic coils before machine washing
- Always keep patients surveiled during treatments
- Keep Equimag products stored dry and not too warm or cold
30 days money back
We want you to feel confident when buying Equimag products!
Therefore we offer a 30 days money back guarantee.
During this period you can try out the products to see if you get satisfactory results.
We are confident that you will be satisfied but should you, under any circumstance regret your purchase, it can be returned within 30 days.
Remember to contact us for a return code if that is the case.
Please also make sure to save the packaging in case of returns.
Quick and direct support
We take care of our customers!
Feel free to contact us for any questions.
Our goal is to provide quick and precise support.
We are a small company with the founders daily at work.
You will speak to us directly if in need of support.
When you contact us there are no customerservice desks to screen your calls first.
We offer free shipping on all kits from Equimag!
Door to door delivery.
Shipping is by courier and insured.
Free shipping is currently for kits only and not single items.
Smaller single items are shipped reasonably by air mail.
We currently ship to Norway, Sweden, Denmark and Finland.